We want shopping with BEAUTY In Order to be simple and easy. Below you’ll find answers to some common questions about our products, orders, shipping, returns, and more. Simply click a question below to view the answer.
Orders & Payments
We accept major credit and debit cards, along with other secure payment options available at checkout. All available payment methods will be displayed during checkout.
Please contact us AS SOON AS POSSIBLE if you need to change or cancel your order. Due to our fast processing time, orders may be prepared for shipment shortly after they are received. Contacting us right away helps prevent your order from being shipped before we receive your request. Once an order has shipped, it can no longer be changed or canceled.
Yes. An invoice with your order details will be included inside your package for your records.
Shipping & Delivery
Most orders are processed and prepared for shipping within 1–2 business days. Once your order has shipped, you will receive tracking information so you can follow your package. Please keep in mind that processing time does not include carrier delivery time..
We currently ship orders using USPS Ground Advantage. Once your order has shipped, you will receive tracking information so you can follow your package until delivery. We ship in the United States only.
Most orders arrive within approximately 4–7 business days after your order is placed. This includes our 1–2 business day processing time and estimated USPS Ground Advantage delivery time. Delivery times are estimates and may vary, especially during holidays or other busy shipping periods. Tracking information will be provided once your order has shipped.
PLEASE NOTE: BEAUTY In Order ships orders to the shipping address provided at checkout. Please review your shipping address carefully before submitting your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If USPS tracking shows your package as delivered but you have not received it, please contact or visit your local Post Office and speak with a USPS representative for assistance in locating your package.
Returns & Refunds
We want you to be satisfied with your purchase. If you would like to return an item, please contact us within 14 days of delivery. To be eligible for a return, the item must be unused and returned in its original condition and packaging. Items that have been used, damaged, or mishandled after delivery are not eligible for a return or refund.
If a free makeup bag was included with your purchase, it must also be returned unused and in its original condition in order to receive a full refund.
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If your order arrives damaged or defective, please email us or, for a faster response, text us at (404) 590-4336 as soon as possible. Please include your order number and clear photos of the damaged or defective item, along with photos of the shipping box and packaging it arrived in. Please keep the item and all original packaging until we have reviewed your claim.
Once we receive and review your information and photos, we will contact you with the next steps.
STILL HAVE A QUESTION?
We’re here to help. If you didn’t find the information you were looking for, please reach out to us directly. We’re happy to assist you.
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